the rules (and answers to stuff people ask)
can I return something?
Nope, all sales are final. Sealed boxes are like mystery presents. Once they leave they can't come back, so take your time and pick a good one. (If the mail wrecks your order that's totally different. See the next question.)
what if my order arrives damaged or gets lost?
That's the mail's fault, not yours! Every order ships with tracking. If yours turns up crushed, or doesn't turn up at all, email us within 7 days with a photo of the box, and keep the box. Dad will sort it out with USPS. The full policy is here.
how do you pack orders?
In reused boxes with paper padding whenever possible.
do you ship outside the US?
Not yet, just the US for now. Sending boxes to other countries means customs forms and extra taxes and dad says that's a whole thing. The checkout only lets you pick the US, so you can't get it wrong. Maybe one day!
how do I contact you?
Use the contact form or email hello@yumbrains.com. A grown-up (my dad) reads and answers everything. Please don't be weird.